Eligibility for Exchange:

We accept exchanges within 3 working days of the item being delivered, provided that the customer informs us within this time frame.

How to Request an Exchange:

To initiate an exchange, you must inform our customer care team via email or phone within 3 working days of receiving your order. A valid reason, such as size issues or defects, must be provided for the exchange.

Condition for Exchange:

The item must be unused, in its original packaging, with all tags attached. The original purchase invoice must also be included.

Shipping Costs:

The customer will be responsible for any shipping costs associated with the exchange.

Non-Exchangeable Items:

Items purchased during sales or promotions, as well as undergarments that have been worn, are not eligible for exchange.

Order Cancellations:

Customers can cancel their order at any time before it has been processed for shipping. Once shipped, the exchange policy will apply.

Thank you for choosing Women in Lingeries! We are here to ensure that your shopping experience is seamless and satisfactory.